Consumers who watch television, listen to the radio or read online and print content see numerous auto insurance commercials every day. Almost every U.S. driver needs an auto insurance policy, and companies spend thousands of advertising dollars to promote their product. Before believing the advertised, drivers must do their homework. They need to conduct research on potential companies and obtain quotes based on their unique characteristics. Purchasing a policy from a reputable and reliable company ensures customer satisfaction when filing a claim, contacting the company or paying the premium.
Five companies satisfy customers and earn high ratings for financial value based on a recent customer survey conducted by Insure.com. They live up to the hype of their marketing campaigns, and provide service consumers can trust.
USAA
With an AA++ rating from A.M. Best Credit Rating, USAA ranked highest out of auto insurance companies. Customers gave the company five out of five stars for both claims processing and customer service. The company earned four and a half out of five stars for overall value based on the price. Ninety-eight percent of current customers would renew their policies, and 90 percent would recommend USAA to friends. Available to military personnel and their families, USAA is a recommended and trusted auto insurance company.
Auto-Owners Insurance
A.M. Best Credit Rating awarded an AA++ rating to Auto-Owners Insurance. Customers give the company three and a half stars out of five for overall value for the price. Ninety-six percent of current customers plan to renew their policies, and 71 percent would recommend the company to friends. Auto-Owners earns four and a half out of five stars for their claims processing and four out of five stars for customer service. The company continues to satisfy customers with each policy it underwrites.
The Hartford
With an A rating from A.M. Best Credit Rating, The Hartford sells a quality product. Ninety-one percent of current customers plan to renew their insurance policies. Sixty-nine percent of customers would recommend The Hartford to friends. The company earns four out of five stars for claims processing and four and a half stars out of five for customer service. Customers give The Hartford four out of five stars for value based on price, an important consideration in today’s economy.
State Farm
This insurance company earned an AA++ from A.M. Best Credit Rating. Ninety-one percent of customers plan to renew their policies, and seventy-two percent of customers would recommend State Farm to friends. Current customers give the company four out of five stars for both claims processing and customer service. They give three and a half out of five stars for value based on price. Customers trust State Farm to provide reliable policies and friendly customer service.
21st Century
A.M. Best Credit Rating gives 21st Century insurance an A rating. Ninety-one percent of current customers plan to renew their policies. Seventy-one percent would recommend the company to friends. 21st Century earns four out of five stars for both claims processing and customer service. Customers award it three and a half stars out of five for value based on price. With high customer satisfaction, 21st Century meets its policyholders’ needs.
Auto insurance companies invest thousands of dollars into their advertising campaigns. Five top companies live up to the advertised hype. With satisfied customers and high renewal ratings, they provide value for the price as they place their customers first.
Darryl Thomas is a freelance writer who focuses on insurance, finance, personal finance and savings, investment, business & commerce, and other related topics. To learn more about insurance issues be sure to view the great information available at kanetix.com.